Delivered new products, features, and functionality for hivehome.com, enabling seamless user experiences across six countries.

Transformed team culture from a pure delivery focus to a product-driven mindset, leveraging analytics and data to optimise offerings.

Facilitated cross-functional collaboration with teams such as marketing and CRM to streamline processes and enhance teamwork.

Fostered a collaborative environment by hosting regular show-and-tell sessions, increasing transparency and engagement across the organisation.

Established and embedded a Scrum framework, enabling effective collaboration among UX Designers, Business Analysts, Product Owners, and remote developers.

Proposed and implemented a new team structure, improving focus and significantly increasing velocity within the digital team.

Scoped, selected, and implemented a new CMS to deliver more relevant and personalised content efficiently.

Focused on performance metrics like cumulative flow, lead time, and velocity to align stakeholders and drive continuous improvement.

Successfully implemented a new CMS, improving efficiency and the delivery of personalised user content.

Increased team velocity and efficiency through structural optimisation, driving faster delivery of impactful products and services.

Improved collaboration and rapport by organising face-to-face working weeks for remote developers and onsite teams.

Delivered clear performance reporting, keeping stakeholders aligned and enabling data-driven decision-making.

Addressed the complexities of managing a distributed team across different time zones, ensuring seamless communication and delivery.

Overcame initial resistance to shifting the team’s mindset from delivery-focused to product-driven, achieving buy-in through results and data-driven optimisation.

Navigated stakeholder expectations to balance immediate deliverables with long-term strategic goals.

Established trust and cohesion among diverse teams through transparent processes and regular engagement.